Products are purchased directly from Hongbao Electric Group Company or its sales/agents.
The "Product Warranty Card" must be stamped by Hongbao Electric Group Company or its sales/agents.
The failure of the product itself due to design and manufacturing quality problems.
"Three Guarantees" service products must have good appearance and complete accessories.
During the "Three Guarantees" period, Hongbao Electric Group Co., Ltd. guarantees to make a preliminary response within 4 hours of receiving the user's quality information feedback, guarantee to propose a solution within the time stipulated in the contract (usually within 12 hours), and arrive within 24 hours for major problems. on site.

Failure caused by unauthorized disassembly of the product.
Damage caused by faults and natural disasters caused by improper operation or poor working environment, problems with the user's power system line or overloaded use.
Repair of products beyond the "Three Guarantees" period. Non-"Hongbao" brand products or fake and shoddy products are not within the scope of the above services. The equipment and products supporting key projects are guaranteed to be delivered in a timely and accurate manner in accordance with the contract requirements, with high quality and quantity; for those who need technical services, technical professionals will be dispatched to participate in unpacking acceptance and guide installation and debugging until the equipment runs normally. If users have requirements for equipment modification, expansion, etc., Hongbao Electric Group Co., Ltd. will timely and accurately meet them, and can provide users with technical solutions free of charge.
Outside the "Three Guarantees" period, Hongbao Electric Group Corporation provides comprehensive technical support and services outside the warranty period. Please call the free hotline: 400-9268844 for specific services. If you need maintenance or technical engineer on-site service, please discuss the specific service price with the sales department of Hongbao Electric Group Company. Once confirmed, we will dispatch professional technical service personnel as soon as possible. For product accessories and wearing parts, we provide preferential prices to meet customer needs for spare parts and spare parts at any time.